Whatís the cost to list a pet on
Itís free to use all aspects of this website. We
hope to recover our development and operating
costs through advertising and sponsorship. If
you would like to advertise on our site, please
contact us at
There are many different websites where you can
post a lost pet, why should I use this site?
Our site is map based so you can see where pets
are lost or found
You can create free flyers and posters to
put up in your area
Automatic email notification if a pet is
listed in your chosen pet alert radius
We partner with many different volunteer
groups. These volunteers help to spread the
word about your missing pet within their own
communities and networks. Volunteers make
Our site also has many other pet services
listed, so you can find a dog walker, groomer,
trainer, vet, day care or other pet service near
Why do I have to join as a member to use this?
We want only real lost pets posted from real
people. We validate your email so that we know
you are a real person. We donít want spammers
Can I use a different email for my account and
for my poster?
email you register on the site with, should be
an email that you check often. Remember if
someone finds your pet they may want to connect
with you via email, so you need to check your
email. Your account email is kept private and
people cannot see it unless you first email
them. You can also provide Private phone numbers
that shelters and veterinarians can access to
contact you. This information is always kept
Private and will never be sold or provided to
ask you to provide a phone number and an email
that can be included on your poster and will be
What if I need to change my Listing?
is a full database. If you wish to change your
listing at anytime, please visit this link and
How long will my listing be Active?
listing will remain active for as long as you
want it to. We encourage you to visit our
website every few days to see if new pets have
been listed. Each time you visit our website, we
will automatically confirm your pet is still
missing. You must do this at least once every 30
days. If you do not confirm your pets
status, then after 30 days your listing will go
into an archived area. Archived listings
will be remove after 6 months.
Should I re-post my listing?
HeLP is not a list. It's a database. Once
you list your pet is always visible on the map
as long you keep it Active.
What do I do when my Lost Pet is Back Home or
the Pet I Found has been Reunited?
you have finished celebrating, please update
your pets status on our website. People
may be out searching for your pet so that the
sooner you tell us your pet is Back Home, the
better it is for everyone. We will email
Back Home alerts to everyone in your area just
like we did when your pet was first listed.